How is Chat Watchdog Interval used?
A. to control the time interval after which a chat activity is tagged as abandoned if an agent could not accept it
B. to control the time interval after which a chat activity is tagged as abandoned if it could not get any response from UCCE
C. to control the time interval after which a chat activity is tagged as abandoned if it could not be routed to UCCE
D. to control the time interval after which a chat activity is tagged as abandoned if it could not be assigned to an agent
How is Chat Watchdog Interval used?
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How is Chat Watchdog Interval used?
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